Shipping policy

1. Order Processing & Dispatch
All furniture, storage, and cleaning product orders are carefully inspected, packed, and dispatched within 1–3 business days. We adhere to strict pre-shipment quality checks for your home goods to ensure every item is in perfect condition before delivery, minimizing your waiting time and allowing you to upgrade your home space promptly.

2. International Shipping & Delivery Time
We offer reliable international shipping for all our home organization, furniture, and cleaning essentials. Our standard international delivery generally takes 7–14 business days to arrive, with slight variations depending on your destination country and local logistics conditions. If you need your home items urgently, you can choose our expedited rush shipping option at checkout for faster delivery.

3. Shipping Cost Calculation & Transparency
We maintain full transparency on all shipping fees for your orders. Shipping costs are calculated in real time based on the total weight, size, and shipping destination of your furniture and home storage products. The final and exact shipping fee will be clearly displayed at checkout, with absolutely no hidden charges or additional fees.

4. Customs Duties & Import Taxes
International orders may be subject to local customs duties, import taxes, or processing fees regulated by your destination country’s customs authority. These applicable charges are the sole responsibility of the recipient. We recommend all customers check their local import regulations in advance to avoid unexpected extra costs when receiving your home goods.

5. Professional Packaging & Shipping Protection
Considering the characteristics of furniture and storage products, we adopt high-strength, shockproof, and compression-resistant professional packaging materials. This customized packaging effectively protects your home items from bumps, scratches, deformation, and damage during long-distance transit.
For high-value furniture and bulk home goods orders, we provide an optional shipping insurance service available at checkout. This extra protection gives you full peace of mind throughout the entire shipping process.

6. Delivery Inspection & After-Sales Service
Upon receiving your order, please inspect the outer packaging and products carefully. If you find obvious packaging damage, deformation, or broken items caused by transit, please take clear photos, refuse to sign for the package, and contact our support team immediately.
If you discover any product defects, quality issues, or functional problems with your furniture, storage, or cleaning supplies after signing for delivery, please notify our customer service team within 48 hours of receipt. We will promptly verify the issue and provide professional solutions including returns, exchanges, or compensation according to the actual situation.

7. Professional Customer Support
Our dedicated customer support team is always ready to assist you with any questions regarding order processing, shipping status, customs issues, product quality, and after-sales problems. Feel free to contact us anytime, and we will provide you with fast, professional, and patient guidance and solutions.

Thank you for choosing KADE REES. We are committed to optimizing our logistics and after-sales system continuously, aiming to bring you a fast, safe, and worry-free shopping experience for all your home improvement needs.